Moonchild Yoga Mat Rose Dust

The Moon Mat. Enhance your practice with total comfort and control. The Stay Grounded Yoga Mat by Moonchild Yoga Wear is carefully designed with the perfect balance of firm grip and soft support. Natural rubber is blended with vegan friendly PU-leather and finished with a grippy texture to support your balance, even through sweaty sessions.

The lightweight mat only weighs 2.3kg, so it’s easy to carry to class and the 4mm cushioned gives your hips and joints the support you need. The center line and iconic moon phases are engraved into the surface to help you stay connected and balanced through every transition.

Natural rubber, free of PVC or other harmful substances

Rubber yoga mats are 99% latex free, and safe for most people with a latex hypersensitivity. In case of a very severe allergy, contact with the mat is not recommended.

Specifications:

Natural Rubber + vegan friendly PU-leather yoga mat
Iconic moon phases engraved
Great grip even during sweaty practice
4mm cushion for hips, knees and floor poses
Lightweight and durable (2.3kg)
Size: 183 x 61cm x 4mm

Care Instructions
Because of the absorbent (and hygienic) materials we use, it is the case that your skin’s natural oils may mark or stain the surface of the mat. Try to avoid practicing on the mat with freshly applied oily creams or body oils, etc. as of course these may stain the mat even more. The good news is that these sorts of marks will often fade gradually with time or after cleaning like suggested above. But overall, we hope you will be proud of your mat’s "memories" from all those hours of practice.

Social responsible
Moonchild Yoga Wear is working with Women for Women International to support women survivors of war rebuild their lives, through a 12-months training program which will help them start their own business.

1 Processing time:

Processing your order can take us between 4 to 7 working days depending on our workflow and on the volume of orders that we have to handle. When we have sales and promotional actions, processing times is usually 5 to 10 days. Once your order is processed, it is packaged and ready for shipping.

2 Shipping times:

Your order is fulfilled from our warehouses in Brussels or Milano depending on the products ordered and the destination to which the order is to be shipped. We offer worldwide shipping and we work with DHL, UPS and BPost to offer our clients a fast and secure delivery of all orders.

At check-out stage, you have to select the type of shipping service that you wish:

Standard Shipping: 15 – 20 working days

Express Shipping: 10 – 15 working days

We offer FREE SHIPPING WORLDWIDE on orders above € 199.

IMPORT CUSTOMS/TAXES

Please note that there may be import duties and local taxes when your order goes through customs charged for deliveries made outside EU. Any customs fees incurred on international shipping are the responsibility of the client. Cupidanza has no control over the customs charges or exchange rates.

TRACKING YOUR ORDER

You will receive an email or SMS with a tracking number as soon as your order is shipped. This email or SMS will also include a link to the shipping provider’s website so you can track the progress of your package.

If for some reason you do not receive an email, please email us at orders@cupidanza.com and we will gladly provide your shipping and tracking information.

For our return and exchange policies, please check here.

DELIVERY & RETURNS POLICIES

1. DELIVERY:

1.1 Processing time:

Processing your order can take us between 4 to 7 working days depending on our workflow and on the volume of orders that we have to handle. When we have sales and promotional actions, processing times is usually 5 to 10 days. Once your order is processed, it is packaged and ready for shipping.

1.2 Shipping times:

Your order is fulfilled from our warehouses in Brussels or Milano depending on the products ordered and the destination to which the order is to be shipped. We offer worldwide shipping and we work with DHL, UPS and BPost to offer our clients a fast and secure delivery of all orders.

At check-out stage, you have to select the type of shipping service that you wish:

Standard Shipping: 15 – 20 working days

Express Shipping: 10 – 15 working days

IMPORT CUSTOMS/TAXES

Please note that there may be import duties and local taxes when your order goes through customs charged for deliveries made outside EU. Any customs fees incurred on international shipping are the responsibility of the client. Cupidanza has no control over the customs charges or exchange rates.

TRACKING YOUR ORDER

You will receive an email or SMS with a tracking number as soon as your order is shipped. This email or SMS will also include a link to the shipping provider’s website so you can track the progress of your package.

If for some reason you do not receive an email, please email us at orders@cupidanza.com and we will gladly provide your shipping and tracking information.

2. RETURNS/EXCHANGES POLICY

2.1 Conditions for returns & exchanges

If you are not satisfied with your purchase or if you want to change size or product, we accept returns for purchases made from this website only. Items must be unworn, unwashed, and with all original tags attached in the original packaging up to 14 days after purchase

Defective products: Sometimes small manufacturing issues cannot be seen until an item is worn. If you notice a manufacturing defect, please contact us by sending an email to orders@cupidanza.com  and we will work out the best solution for the issue. Please note: If you are exchanging an item due to a manufacturing issue, Cupidanza will refund the cost of international standard return shipping.

NEW (from 1^st of July 2019) : RETURNS AND EXCHANGE ARE FREE OF CHARGE

Cupidanza will cover the cost of international standard shipping to send your new item out once we have received the returned package, the request and a copy of the shipping bill for return.

2.2 How to return or exchange an item?

To return of exchange item(s) complying the conditions above (2.1), please follow the steps below:

A - Please submit a request for return or exchange within 14 days of purchase by email at orders@cupidanza.com with your name, order number and if you wish to have a refund or exchange for a different size. 

B – We will reply by email with the instructions for return and also the address to which the package should be returned. Note any return that has not been accepted by mail will not be processed.

C – Include in the package a printed version of your email of request for return or exchange with your name, order number and if you wish to have a refund or exchange for a different size. You will have 14 working days to proceed the return, which would be checked based on the tracking number. 

D - Send your package to the return address indicated in the email we will send you along with all the supporting documents as indicated in B & C above. Failure to follow the process will delay the processing of your return and may even result in your return not being accepted. We recommend re-using the original packaging. It's the ecological way to go!

D - Please note that in case you requested a refund of your order, you will be refunded by same method payment you used at the time of ordering within 30 days once we have received your package.

Please note Cupidanza is NOT responsible for lost return packages

3. CONTACT US:

Feel free to reach out to our customer service team at orders@cupidanza.com should you need clarification on any of the above.